Eltropy 

Eltropy is the leading digital conversations platform for community financial institutions (CFIs). Its AI-driven communication tools empower CFIs to communicate, automate, improve operations and engagement, and increase productivity across the institution – all while maintaining the highest standards of security and compliance. Using Eltropy's platform, CFIs can connect with their consumers anytime, anywhere via text, video, secure chat, co-browsing, screen sharing, and chatbot technology – all integrated into a single platform. 

How a strategic alliance with Eltropy benefits credit unions

Eltropy's partner program is world-class, offering integration, reseller, and referral opportunities to drive mutual success. With a strong focus on credit unions, Eltropy understands your unique needs and provides tailored solutions, addressing overlooked challenges. Going beyond chat-based solutions, Eltropy's Digital Conversations Platform, including Video Banking, empowers CFIs to deliver sophisticated digital banking services directly to members’ homes or screens.

Partnering with industry leaders, Eltropy demonstrates its commitment to collaboration and innovation. This dedication to partnership and a cutting-edge digital communications platform sets Eltropy apart from the competition.

Why choose Eltropy

Eltropy's Digital Conversations Platform is specifically designed for credit unions. It provides them with the communications technology to offer their members both seamless digital conversations and in-branch services. It's a powerful combination of automated, AI-driven features like text messaging, video banking, secure chat, co-browsing, screen sharing, and chatbot conversations.

With Eltropy's Video Banking, credit union members can use immersive video rooms – whether from home or when they walk into a branch – for quick and efficient tasks like opening accounts and applying for loans. With dual-cursor co-browsing sessions, credit union agents can guide members through web pages, ensuring they find what they need.

Credit unions on the Eltropy platform can now expand their revenue-generating services beyond the branch by leveraging digital channels. This includes vital services like loan processing and account opening, allowing them to serve consumers whenever and wherever they prefer.

The Eltropy platform allows interactions to start with a text, chat, audio or video call, giving users the flexibility to choose the communication channel that suits them best. And with Eltropy's secure and compliant texting platform, members enjoy the most convenient and direct form of engagement.

Connect with Eltropy

Talk to one of our CUNA Strategic Services alliance managers to learn more about Eltropy. We’ll help you identify and evaluate the best solution for your credit union. 

Eltropy has exclusive pricing and solutions reserved for CUNA Strategic Services and the credit unions and leagues we work with.