Enterprise Video Banking Solution

Eltropy gives financial institutions the tools to expand their service footprint. Utilizing the solution, a credit union can meet its members wherever they are, offering the ability to perform any in-branch or remote video banking service.

Members are calling for comprehensive digital resources, and full-service video banking is the ultimate solution:

• 42% of consumers are visiting branches less frequently – and plan to continue doing so
• 80% of all video banking calls result in new account or lending opportunities
• Only 8% of issues find resolution through digital self-service channels, the rest need the help of an expert through a platform like full-service video banking
• 97% of consumers across all call types gave video banking a positive rating
• ROI is achieved in six to nine months

Why we like this solution:

• Efficiently service your members wherever they are
• Bring your complex, in-branch services out into the world
• Improve member experience and increase revenue-generating transactions

Learn more about Eltropy’s solutions

Talk to one of our CUNA Strategic Services alliance managers to learn more about these products and services. We’ll help you identify and evaluate the best solution for your credit union, and you’ll get access to our exclusive negotiated pricing.