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CUNA and NAFCU are now America’s Credit Unions,
a unified voice for the credit union industry.

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Text Messaging Service

The Eltropy platform allows credit unions to communicate with their members using text messaging and timely, relevant content. 

Key features include:

Text Messaging

  • Two-way Texts: Quickly and efficiently engage with members with secure, compliant 1:1 text conversations.
  • Landline & Toll-free Texting: Streamline communication by enabling texting on existing landline or toll-free numbers
  • Group Texts: Initiate group texting/SMS campaigns with opted-in members.
  • Text Alerts: Send loan application and debt payment reminders, loan status updates and more.
  • Auto-Reply: Set auto replies when employees are unavailable or out of the office. 

Document Collection

  • DocuSign via Text: Send documents over text for fast and secure e-sign.

Compliance and Security

  • Eltropy’s team of compliance experts helps your Credit Union comply with complex regulations so you can focus on engagement.

Business Intelligence

  • In-depth Member Insight: See who has viewed content, how long they engaged, if they forwarded it and more.

Content Management

  • Easy-to-use Smart CMS helps you choose the most relevant content to share.

Why we like this solution:

  • Build specifically for credit unions
  • High security and compliance
  • Ease of use for both members and credit union staff
  • Can integrate with other technology platforms

Learn more about Eltropy’s solutions

Talk to one of our CUNA Strategic Services alliance managers to learn more about these products and services. We’ll help you identify and evaluate the best solution for your credit union, and you’ll get access to our exclusive negotiated pricing.