How to Achieve A+ Security Without Compromising CX: A conversation with Great Lakes Credit Union

October 15, 2024

A free webinar brought to you by CUNA Strategic Services and interface.ai.

Featured Speakers: Elizabeth Osborne, Chief Operations Officer, Great Lakes Credit Union

Watch this webinar as Elizabeth Osborne, COO of Great Lakes Credit Union, shares her expert insights on balancing secure banking with a frictionless user experience. An exclusive demo of device biometrics, integrated with Voice and Chat AI, is showcased, highlighting how this industry-first technology is redefining secure and seamless interactions in financial services to better combat fraud.

Key takeaways include:

• Emerging cyberthreats and fraud tactics: Learn about the latest in account compromise schemes, deepfakes, and cyber scams.
• Innovative authentication strategies: Discover advanced methods to verify user identity, including the latest device and voice biometric technologies.
• Customer-centric security: Learn how to meet high consumer expectations by integrating security that enhances, rather than hinders, the user experience.
• Device biometrics demo: Be the first to see the industry’s-first AI device biometrics in action - just released this month by interface.ai for frictionless Voice AI security!
• Advancements in conversational AI: Dive into the future of voice and chat AI assistants in securely automating transactions.

About interface.ai 

interface.ai is a market-leading provider of Intelligent Self-Service for credit unions. interface’s Artificial Intelligence acts as a “personal bank teller” to help members 24/7 through every step of their journey from being a prospect to achieving financial wellness.

interface.ai currently powers several credit unions across North America, has enabled millions of dollars in savings for its CU customers, and is one of the fastest-growing credit union providers, growing at over 1500% just in the last year.